注意事項 Notice
🎄 2024 年聖誕空郵截郵日期 🎄
🎄 CHRISTMAS AIR MAIL – LATEST DATES OF POSTING 2024 🎄
- 付款後，請檢查電郵信箱，以確保收到附有訂單號碼（例：#12345）的電郵。如沒收到電郵，請以電郵聯繫我們（store@zbfghk.org）。
⚠️ 注意：有時系統傳出的電郵會被分類到垃圾郵件，請把 store@zbfghk.org 加入通訊錄以防遺漏取書 / 寄出通知郵件。
⚠️ 請留意 qq.com / 163.com / sina.com 無法接收電腦自動寄出的確定郵件。
You will received an confirmation email with order number (e.g. #12345) after payment settled. If you didn’t receive confirmation email, please contact us by email: store@zbfghk.org.
⚠️ Sometimes the email will be filtered as SPAM, please add store@zbfghk.org in contact list so that the pickup or shipping notification email won’t be missed.
⚠️ qq.com / 163.com / sina.com cannot receive the email sent by online platform system. - 所有書本的郵寄訂單已包括基本包裝，請見包裝一欄。畫卡、分卡專用的保護包裝費用，只適用於單獨購買畫卡、分卡等輕薄印刷品之用。如訂單中已有書本則不用額外加購保護包裝，如有誤選等情況，抱歉無法安排退款。
All orders with books, will ship with basic packaging, for basic packaging details, please refer to the Packaging part. Illustration card’s extra packaging fee is for orders without books ONLY. Please notice that we won’t refund if the extra packaging fee is applied in orders with book. - 所有商品寄出後，不設退換。我們寄出前會確保商品完好，包裝均會把角位包妥。
Delivered products are non-refundable and non-exchangeable. We checked the condition of the books before shipping, and protect the corners well with bubble wrap. - 付款後、寄出前，如需取消 / 更改訂單，請以電郵聯繫我們（store@zbfghk.org）。如能提供合理原因，下單後三天內可安排取消訂單，並退回款項。如商品因嚴重延期出版（官方公告最終出版日期後兩個月），也可申請退款。其他原因或無提供原因下，取消訂單只能退回全單 50% 金額。如訂單已寄出，則不能安排退款。所有安排退款的訂單，匯款平台所收取的手續費均不設退還。匯款平台一般需時 5 至 10 個工作天匯款。
If you want to cancel / edit the paid order (BEFORE the order shipped), please contact us by e-mail: store@zbfghk.org. We will arrange the refund, within 3 days after the order has been placed, with reasonable cause provided. Refund application is also accepted if the product in order is seriously publish / release delayed (2 month after the official final publishing / release date) . For the refund application with other reason or no reason provided, we will refund 50% of the total order amount. All refund will NOT include the handling fee charged by the payment system. The repayment takes around 5 to 10 working days to process. - 商品數量有限，以付款後「確定訂單」的時間為準，先到先得。
First paid first get, according to the payment time. - 訂單（本地及海外）收到後平均在七天起寄出（通常逢星期一、二休店日），如趕不及會順延一周寄出。
Orders (local or overseas) will be shipped at least 7 days or within 14 days after the order received (usually Monday & Tuesday when the store closed).
*請注意所有海外郵寄服務一般有所延誤。
*Notice that all overseas shipping will be delayed usually. - 預購的書籍：如非因到貨延誤或其他突發情況，本地及海外訂單平均會於到貨後七天起開始寄出（通常逢星期一、二休店日），如趕不及會順延一周寄出。
Pre-order: Unless there is an unusual delay or any other special situation, orders from HK, Macau and oversea will be shipped at least 7 days or within 14 days after we received the products (usually Monday & Tuesday when the store closed)
包裝 Packaging
結賬流程 Checkout procedure
觀塘到店自取 Pickup at Kwun Tong store
（只限香港 Hong Kong orders only）
紙本分格 – 實體店 ZBFGHK store
香港觀塘敬業街 65–67 號敬運工業大廈 11 樓 A 室
✅ 開放日期及時間：
星期三至五，3pm – 9pm；
星期六：2pm – 8pm；
星期日：2pm – 7pm，
星期一、二休息
⚠️ 請確定自取當天，所有你購買的書本已到貨。你所訂購的所有書本到貨後，才會收到「到店自取」通知電郵。（預計到貨日期請查看各商品頁面的介紹部份）
⚠️ 如訂單裡有部份書本是現貨，亦可先自行來店自取，我們會在訂單中備註一欄記下已取的書本。
⚠️ 請在收到自取通知電郵後兩星期內取書。逾時未取，訂單將會取消，並不能退款。
⚠️ 如有任何疑問，請以電郵聯繫我們：store@zbfghk.org
順豐 SF Express – 香港 Hong Kong / 澳門 Macau orders
逢週一、二寄出（如趕不及會順延一周寄出），寄出後約 1-2 天內送抵
居家工商地址、順豐站、智能櫃、7-11 皆可
派件時間：星期一至六 9am – 6pm （紅日休息）
客戶服務：星期一至六 8am – 8:30pm
香港：(852) 2730 0273
澳門：(853) 2873 7373
⚠️ 必需提供收件人的名＋姓氏
⚠️ 如寄自取點，記得填寫點碼於「訂單備註」/ 地址欄
⚠️ 星期六日不寄件（免得書本壓在倉）
⚠️ >3kg 郵費已包紙箱
運單追蹤 Waybill tracking
順豐官網 SF website
台灣 / 日本 / 南韓 / 馬來西亞 / 新加坡 / 澳洲 / 英國 / 法國 / 美國 / 加拿大
Taiwan / Japan / South Korea / Malaysia / Singapore / Australia / UK / France / USA / Canada orders
郵寄 Delivery：郵局空郵 / 平郵 HK Post Air mail / surface mail
郵費及所需時間均視乎國家地區和現況，請看郵寄選項中的描述。
Mailing fee and delivery time depends on situations and countries, please read the description in delivery methods.
✅ 所有郵件已包括掛號費用
✅ All include tracking number
*美國、加拿大、荷蘭、德國及澳洲等主要目的地，已停止提供掛號郵件追蹤資訊。
*Major overseas destinations, including the USA, Canada, the Netherlands, Germany and Australia, have ceased to provide tracking information of registered mail. It means there will be no tracking updates when the parcel left Hong Kong.
香港郵政網站 Hong Kong Post website
郵件追查 Mail tracking
Other countries orders
Please send us the books you want to email : store@zbfghk.org
Mail: Hong Kong Post air mail or surface mail
Payment: PayPal (+2.5% service charge)
Hong Kong Post website
Hong Kong Post mail tracking
香港及澳門 Hong Kong & Macau orders
網上付款：PayPal (PayPal / credit cards / PayPal Wallet) /
Stripe (credit cards / Google Pay / Apple Pay) /
HSBC 匯豐轉賬 / FPS 轉數快 / PayMe 匯款：請經 email （store@zbfghk.org）下單
⚠️ 也可經 FB / IG（@zbfghk.store）下單，但留意個人資料保密度較低
台灣 / 日本 / 南韓 / 馬來西亞 / 新加坡 / 澳洲 / 英國 / 美國 / 加拿大
Taiwan / Japan / South Korea / Malaysia / Singapore / Australia / UK / USA / Canada orders
網上付款 payment：PayPal (PayPal / credit cards / PayPal Wallet) /
Stripe (credit cards / Google Pay / Apple Pay)
For other countries orders
Please send us the books you want to email : store@zbfghk.org
Online payment：PayPal (PayPal / credit cards / PayPal Wallet) , +2.5% service charge
結賬例子 Checkout example
電腦用 For desktop
結賬例子 Checkout example
電話用 For mobile
