購買須知 How to buy














注意事項 Notice

  1. 付款後,請檢查電郵信箱,以確保收到附有訂單號碼的電郵。如沒收到電郵,請以電郵聯繫我們(store.zbfghk@gmail.com)。 ⚠️ 注意:有時系統傳出的電郵會被分類到垃圾郵件。
    You will received an confirmation email with order number (e.g. #1234) after payment settled. If you didn’t receive confirmation email, please contact us by email: store.zbfghk@gmail.com.
    ⚠️ Please check SPAM as well.

  2. 所有商品寄出後,不設退換。我們寄出前會確保商品完好,包裝均會把角位包妥。
    Delivered products are non-refundable and non-exchangeable. We checked the condition of the books before shipping, and protect the corners well with bubble wrap.

  3. 付款後、寄出前,如需取消 / 更改訂單,請以電郵聯繫我們(store.zbfghk@gmail.com)。付款後三天內可安排退款,但付款系統所收取的手續費則不設退還。一般退款系統需時 5 至 10 個工作天匯款。如貨品出現嚴重延期或出現其他特殊情況也可申請退款。
    If you want to cancel / edit the paid order (BEFORE the order shipped), please contact us by e-mail: store.zbfghk@gmail.com. We will arrange the refund after ordering within 3 days, except the handling fee charged by the payment system. The repayment takes around 5 to 10 working days to process. Refund application is accepted also if the order is seriously delayed or any other special situation occurred.

  4. 商品數量有限,以付款後「確定訂單」的時間為準,先到先得。
    First paid first get, according to the payment time.

  5. 訂單(本地及海外)平均在七天起寄出(通常逢星期一、二)。
    Orders (local or overseas ) will be shipped at least 7 days after the order received (usually Monday & Tuesday).
    *請注意所有海外郵寄服務均因疫情關係延誤。
    *Notice that all overseas shipping will be delayed due to pandemic.

  6. 預購的書籍:如非因到貨延誤或其他突發情況,本地及海外訂單平均會於到貨後七天起開始寄出(通常逢星期一、二)。
    Pre-order: Unless there is an unusual delay or any other special situation, orders from HK, Macau and oversea will be shipped at least 7 days once we received the products (usually Monday & Tuesday)

包裝 Packaging


結賬流程 Checkout procedure

觀塘到店自取 Pickup at Kwun Tong store
(只限香港 Hong Kong orders only)
紙本分格 – 實體店 ZBFGHK store
香港觀塘敬業街 65–67 號敬運工業大廈 11 樓 A 室
✅ 開放日期及時間:
星期三至五,3pm – 9pm;
星期六:2pm – 10pm;
星期日:2pm – 7pm,
星期一、二休息
⚠️ 請確定預約自取當天,所有你購買的書本已到貨。你所訂購的所有書本到貨後,才會收到「到店自取」通知電郵。(預計到貨日期請查看各商品頁面的介紹部份)
⚠️ 如訂單裡有部份書本是現貨,亦可先自行來店自取,我們會在訂單中備註一欄記下已取的書本。
⚠️ 請在收到自取通知電郵後兩星期內取書。逾時未取,訂單將會取消,並不能退款。
⚠️ 如有任何疑問,請以電郵聯繫我們:store.zbfghk@gmail.com

Shiplus Express – 自取點
(只限香港 Hong Kong orders only
逢週一、二寄出,派送需 2-4 個工作天送抵
116+ 個自取點
各區自取點詳情www.shiplushk.com/selfpickup
⚠️ 請填寫自取點編號於「訂單備註」
⚠️ 留意各自取點的免費存倉日數有別
⚠️ 請確定電話號碼能接收 whatsapp 訊息,因送抵自取點後會以 whatsapp 通知取貨
⚠️ 星期六日不寄件(免得書本壓在倉)
貨件追蹤:www.shiplushk.com/waybill
客戶服務:whatsapp 5647 4020(11am – 7pm)
官網 / Facebook / instagram

Shiplus Express – 送上門
(只限香港 Hong Kong orders only
逢週一、二寄出,派送需 2 – 4 個工作天送抵(偏遠地區可能會較久)
⚠️ 請確定電話號碼能接聽、接收 whatsapp 訊息
⚠️ 已包偏遠地區及住宅附加費
⚠️ 不包括沒有升降機的大廈
⚠️ 非服務範圍:https://www.shiplushk.com/range
⚠️ 星期六日不寄件(免得書本壓在倉)
貨件追蹤:www.shiplushk.com/waybill
客戶服務:5647 4020(只限 whatsapp,時間:11am – 7pm)
官網 / Facebook / instagram

順豐 SF Express – 香港 Hong Kong / 澳門 Macau orders
逢週一、二寄出,寄出後約 1-2 天內送抵
居家工商地址、順豐站智能櫃7-11 皆可
派件時間:星期一至六 9am – 6pm (紅日休息)
客戶服務:星期一至六 8am – 8:30pm
香港:(852) 2730 0273
澳門:(853) 2873 7373
⚠️ 必需提供收件人的姓名+姓氏
⚠️ 如寄自取點,記得填寫點碼於「訂單備註」!
⚠️ 星期六日不寄件(免得書本壓在倉)
⚠️ >3kg 郵費已包紙箱
運單追蹤 Waybill tracking
順豐官網 SF website

台灣 / 日本 / 南韓 / 馬來西亞 / 新加坡 / 西班牙 / 澳洲 / 英國 / 法國 / 美國 / 加拿大
Taiwan / Japan / South Korea / Malaysia / Singapore / Spain / Australia / UK / France / US / Canada orders
郵寄 Delivery:郵局空郵 / 平郵 HK Post Air mail / surface mail、DHL、UPS
郵費及所需時間均視乎國家地區和現況,請看郵寄選項中的描述。
Mailing fee and delivery time depends on situations and countries, please read the description in delivery methods.
✅ 所有郵件已包括掛號費用
✅ All include tracking number
香港郵政網站 Hong Kong Post website
郵件追查 Mail tracking
⚠️ 各海外目的地現時可提供的服務類別
⚠️ Types of services currently available to overseas destinations

Other countries orders
Please send us the books you want to email : store.zbfghk@gmail.com
Mail: HK Post air mail or surface mail / DHL / UPS
Hong Kong Post website
Hong Kong Post mail tracking
⚠️ Types of services currently available to overseas destinations

香港及澳門 Hong Kong & Macau orders
網上付款:PayPal (PayPal / credit cards / PayPal Wallet) /
Stripe (credit cards / Google Pay / Apple Pay) /
HSBC 匯豐轉賬 / FPS 轉數快 / PayMe 匯款:請經 emailstore.zbfghk@gmail.com)下單
⚠️ 也可經 FB@zbfghk.store)下單,但個人資料保密度較低

台灣 / 日本 / 馬來西亞 / 新加坡 / 澳洲 / 英國 / 美國 / 加拿大
Taiwan / Japan / Malaysia / Singapore / Australia / UK / US / Canada orders
網上付款 payment:PayPal (PayPal / credit cards / PayPal Wallet) /
Stripe (credit cards / Google Pay / Apple Pay)

For other countries orders
Please send us the books you want to email : store.zbfghk@gmail.com
Online payment:PayPal (PayPal / credit cards / PayPal Wallet) /
Stripe (credit cards / Google Pay / Apple Pay)


結賬例子 Checkout example
電腦用 For desktop


結賬例子 Checkout example
電話用 For mobile